Find where your business depends too much on the founder, key people, and undocumented judgment.

Ramberto Torruella

Founder and CEO of Tower Workshop

Ramberto is the Fractional Chief Knowledge Officer at Tower Workshop LLC. Former KM policy architect, CTO, CIO, and executive educator with a career built around transferring expertise, reducing single points of failure, and making complex organizations more resilient.

Ramberto's background spans knowledge architecture, organizational learning, information management, and mission-critical systems, giving Tower Workshop an unusual depth of authority in a space where most practitioners focus on tools and templates rather than operating risk.

Meet the Founder

I have spent much of my career in environments where operations could not depend on one person remembering the right answer.

In military digital operations, tactical communications, cyber, space operations, strategic decision support, and always-on broadcast environments, I learned that resilient organizations do not just document information. They build shared judgment, clear standards, reliable handoffs, and operating discipline.

The Knowledge Risk Audit™ brings that same discipline to founder-led, knowledge-heavy businesses. It helps you find where the business still depends too much on founder memory, key-person knowledge, and unwritten rules, then shows what to fix first so the company can operate with less dependency and more confidence.

If these sound familiar...

  • Too many decisions still route back to the founder.

  • Senior experts are overloaded.

  • New managers keep escalating decisions.

  • New hires ramp slowly.

  • Delivery quality changes depending on who is assigned.

  • Critical client or system knowledge has no backup owner.

  • The business runs on memory, exceptions, Slack history, and "ask Sarah."